O que é o protocolo TR-069 CPE WAN Management Protocol?

Guia do Protocolo TR-069 | Visão geral abrangente do TR-069 para ISPs e provedores de serviços

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e a monitorização com Axiros

Descarregue o novo guia Broadband Forum para ISPs: Transição do TR-069 para o TR-369 (USP)!

Este whitepaper tem como objetivo orientar os ISPs no processo de transição, destacando os benefícios do TR-369, a coexistência de ambos os protocolos e as abordagens estratégicas para uma integração perfeita.

Introduction to TR-069 (CWMP)

TR-069, also known as the CPE WAN Management Protocol (CWMP), is a technical specification developed by the Broadband Forum (BBF). It is designed to facilitate the remote management and configuration of Customer Premises Equipment (CPE) by service providers. The protocol enables automatic configuration, software and firmware updates, and diagnostics of devices such as routers, modems, telephone adapters and set-top boxes. TR-069 operates over a network using HTTPS, ensuring secure communication between the CPE and an Auto Configuration Server (ACS). This automation reduces the need for manual intervention, thus enhancing service efficiency and reducing operational costs for service providers. By providing a standardized approach to device management, TR-069 helps in achieving a consistent service quality and quick deployment of services.

Modelo de dados TR-069

Os modelos de dados são utilizados para descrever as várias funções e capacidades dos dispositivos geríveis pela WAN. Estas descrições baseadas em dados podem ser acedidas através da alteração 6 do TR-069, fornecida pelo Broadband Forum, que define vários objectos de modelo que incluem parâmetros para cada tipo de dispositivo ou serviço, permitindo uma gestão mais eficaz através do CWMP.

Um modelo de dados TR-069 representa dados em XML, utilizando um esquema XML para definir os elementos de dados e as suas relações. Os modelos de dados TR-069 podem servir para vários fins, como o intercâmbio de dados entre dispositivos, o armazenamento de dados numa base de dados ou o fornecimento de uma interface Web para os dados. São normalmente utilizados em sistemas de gestão de redes para permitir que os administradores visualizem e modifiquem remotamente os dados dos dispositivos.

A especificação TR-069 inclui vários modelos de dados padrão para dados de dispositivos comumente usados, como configuração do sistema, configurações de WiFi e status do dispositivo. Além disso, os fornecedores podem criar modelos de dados personalizados para representar outros dados de dispositivos que desejem disponibilizar através do protocolo TR-069.

Servidor TR-069

A TR-069 server, or the Auto Configuration Server (ACS), is a software application that enables service providers and equipment manufacturers to remotely manage, configure, and update their customers' network-connected devices.

Os servidores TR-069 são cruciais tanto para os fornecedores de serviços como para os fabricantes de equipamentos, porque oferecem uma forma simples e eficiente de gerir muitos dispositivos remotamente. Com um servidor TR-069, os fornecedores de serviços podem configurar rapidamente novos dispositivos, atualizar o firmware e resolver problemas sem enviar um técnico às instalações do cliente. Da mesma forma, os fabricantes de equipamentos usam clientes TR-069 para habilitar seus dispositivos para gerenciamento remoto padronizado.

The CWMP defines how devices communicate over networks, allowing them to send data and receive commands from the Auto Configuration Server.

Descarregue o novo Whitepaper COMPLIMENTAR Axiros AXACT Benefits!

We’re happily sharing our expertise and the software built on it with our valued customers to give them a competitive edge. Learn more about how AXACT offers the most efficient and effective approach to make devices manageable via USP and TR-069.

How Does TR-069 Work?

TR-069 is a technical specification designed to manage Customer Premises Equipment (CPE) connected to an IP network, where the CPE acts as the client, and the Auto Configuration Server (ACS) acts as the server. The CPE connects to the ACS, allowing it to drive the sought after use cases like automatic provisioning, monitoring, and management of CPEs by executing a workflow of remote procedure calls. Typical workflows consist of individual tasks to send configuration changes, retrieve or verify data, collect performance metrics, or apply firmware updates. In order to do this, the protocol provides a set of so called Remote Procedure Calls (RPCs) and the all data exchange is harmonized by the use of a so called data model which defines structure, types and restrictions accessible by the ACS. The BBF provides a set of constantly updated data models (TR-181, TR-104, TR-135, TR-140, etc.) for various common use cases, which provides interoperability between CPE and ACS from different vendors. The same data models are also used by the successor protocol USP (or TR-369).

  • To start a TR-069 session, the device connects to a pre-configured or discovered ACS over a public network via HTTPS. In order to authenticate the communication, various protocol mechanisms such as client certificates or username/password are available but often operators also use external options such as dedicated secure communication channels or network port based customer identification.

    A TR-069 session can be triggered by the ACS or occur on a scheduled basis but is always initiated by the CPE.

    Upon connection, the device sends an a Inform RPC to the ACS, indicating its current status and readiness for management. In return, the ACS will record the updated information in the database and check for pending workflows, such as configuration updates, information retrieval, firmware installation, or diagnostic requests to be executed and will attempt to drive them to completion within the established session.

  • TR-069 is a robust protocol designed to enable service providers to remotely manage customer equipment. It can be implemented securely but that requires careful attention to detail as well as careful planning and implementation by experts.

    It is of utmost importance that data privacy laws and regulations are upheld, meaning that access is authorized by informed customers and limited to the minimum amount of data needed by the operator to implement the defined use cases.

    Additional security measures, such as device certificates and individual credentials can help to provide some protection against data breaches, but potential risks such as unauthorized access, data interception, and implementation vulnerabilities still do exist if the protocol is not properly implemented or configured. To mitigate these threats, network interlocked robust authentication and encryption mechanisms should be implemented and regular security audits conducted. Firewall rules, VPNs, and frequent software updates also play a crucial role in maintaining security and safeguarding against evolving threats.

  • Since 2018, the BBF has been publishing the specification of a successor standard: TR-369 or USP.

    TR-069 and TR-369/USP are both protocols developed for managing customer devices, but TR-369 offers significant improvements over TR-069. While TR-069 started with a focus on basic device management and service provisioning, later enhanced with some limited monitoring capabilities, TR-369 was designed from the ground up to build on the ideas of TR-069 but using a modern foundation to meet the high demands of modern and complex networks.

    TR-369 improves scalability, security, and real-time communication, enabling better integration across heterogeneous platforms. Both protocols aim to streamline device management, but TR-369 offers greater flexibility and is better suited for future-proof network solutions, making it ideal for evolving network environments.

    For a more in-depth understanding of TR-369/USP and its benefits, explore our comprehensive
    TR-369/USP Knowledge Base.

Casos de Uso TR-069

Provisionamento de serviços complexos

  • Entrega de serviços multiplay

  • Implantações de IPTV

  • Provisionamento "zero-touch"

  • Provisionamento SIP e VoIP

Quality of Experience Gestão (QoE)

  • Melhor tomada de decisões com
    análises e relatórios

  • Resolução antecipada e proativa de problemas

  • Informações sobre a utilização da largura de banda

Gestão de todos os tipos de dispositivos

  • Gateways remotos xDSL simples (RG)

  • Set-top boxes (STBs) ao lado do RG

  • Gateways Residenciais de Cabo e ONTs FTTx ou

  • Mesmo Roteadores de Negócios (BR) complexos

Interoperabilidade no sentido sul

  • Gerenciamento independente do fornecedor
    de dispositivos compatíveis com TR-069

  • Suporte de estratégias de dispositivos de vários fornecedores

  • Integração da base antiga de dispositivos não-TR-069

Ambientes de acesso heterogéneo

  • xDSL e FTTx

  • Cabo e satélite

  • WiMAX ou

  • Ethernet

Integração de OSS/BSS no sentido norte

  • Faturamento

  • Suporte

  • Política ou

  • Sistemas de gestão de encomendas para permitir a prestação de serviços de ponta a ponta

Nossos Produtos baseados na TR-069

Todos os produtos Axiros podem ser implantados e operados "On-Premises " ou "as a Service".

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